Each week we conduct a Customer Satisfaction Survey to gauge how our customers feel about our service and to find out ways in which we can improve. This week we scored a Net Promoter Score of 100% - The first time in our history! We will strive to ensure the score remains as high in [...]

We conduct a customer survey each week to find out where we're excelling and where there is room for improvement. This week our Net Promoter Score is 88.9% - meaning 88.9% of our customer would actively recommend us to others! We've taken on board the slight critisisms some of our customers had. Hopefully next week [...]